Contact

Get in touch

Questions about an order, a product, or just want to say hi? We'd love to hear from you.

Email us

support@getlumielle.com
We reply within 1–2 business days.

Order questions

Please include your order number (it looks like #1234) so we can help you faster.

Returns

Changed your mind? See our Return and Refund Policy — you have 30 days from delivery to return unused items in original packaging.

Shipping

Wondering where your order is? Check our Shipping Policy for delivery time estimates, and your shipping confirmation email for tracking.